Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services ("Service"). We are committed to protecting your privacy and handling your data responsibly.

We collect the following types of information:

• Account Information: Email address and authentication credentials when you create an account.
• Quiz Responses: Information you provide through our fitness questionnaire, including fitness goals, age range, body stats, experience level, equipment access, training schedule, and injury history.
• Payment Information: We do not store credit card details. Payments are processed securely through Stripe. We receive confirmation of payment and a transaction reference.
• Usage Data: IP address, browser type, pages visited, and time spent on the site, collected automatically through cookies and similar technologies.

We use your information for the following purposes:

• To generate and deliver your personalized workout plan
• To create and manage your account
• To process payments and fulfill orders
• To communicate with you about your account or purchases
• To improve our services and user experience
• To comply with legal obligations

We do not sell your personal information. We may share your data only in the following limited circumstances:

• Payment Processors: Stripe receives payment information to process transactions.
• AI Service Providers: Anonymized or aggregated quiz data may be transmitted to our AI model provider to generate your workout plan.
• Legal Compliance: If required by law, subpoena, or court order.

We use industry-standard security measures to protect your data, including encryption in transit and at rest. Your data is stored in secure cloud infrastructure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect your ability to use certain features of the Service.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at the email below. Texas residents may contact us with any privacy-related questions or requests.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us.

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: contact@customworkoutplans.com